Ratek - Laboratory Equipment

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	Lifetime Product Support All Ratek products carry free lifetime product support. If at any time you have a question about your product or it's operation, including technical queries and spare parts inquiries, we are available to help. We can be contacted by phone, fax, email and also live on our web site for real-time support. Our friendly customer service staff are happy to help with any enquiry you may have. Our committment to customer satisfaction, backed by superior service makes working with Ratek simple.

Service Agents

Ratek equipment is serviced by a network of qualified agents throughout Australia. Our service agents can assist with the service, repair, calibration and routine maintenance of our complete product range.

All service inquiries within the warranty period should be made directly with Ratek and where applicable we may have a service agent contact you. For all out of warranty service work, please contact your nearest service agent directly. Please find our service agents details below.


	Victoria Mross Services Unit 8, 227 Middleborough Rd Box Hill South VIC 3128 Phone: 03 9897 3555 Fax: 03 9898 0500 Email: ross@mross.com.au	Laboratory Technicare 10 Hampstead Cr Glen Waverley VIC 3150 Phone: 03 9562 2020 Fax: 03 9560 7726

	New South Wales AVM Lab supplies & Service Pty Ltd 35 Parklands Rd North Ryde NSW 2113 Phone: 02 9888 2517 Fax: 02 9888 2594 Email: avmlab@avmlab.com.au

	Queensland CSK Labtronics 6/38 Limestone Dve Darra QLD 4076 Phone: 07 3376 5277 Fax: 07 3376 5433 Email: labtronics@cskgroup.com.au

	South Australia Laboratory Instruments Repairs Pty Ltd P.O. Box 10459 Adelaide SA 5000 Phone: 0419 850 085 Fax: 08 8219 0016 Email: labrepair@bettanet.net.au

	Western Australia Modutemp Pty Ltd 1/34 Stanhope Gardens Midvale WA 6056 Phone: 08 9274 7222 Fax: 08 9274 7244 Email: service@modutemp.com.au

Product Documentation

User manuals are available for download for all current Ratek products. Click the relevant document link below and choose to "Save As" to store the file on your computer.

All files are stored in Adobe PDF format. if you do not have the Adobe Reader software, click the link below to download it.

Should you have any questions about your Ratek product or you cannot find the documentation you require, please contact us.

BTR5, BTR10	[Part 1]
BTR5-12V, BTR10-12V	[Part 1]
DBH10D	[Part 1]
DBH10DP	[Part 1]
DBH20D	[Part 1]
DBH20DP	[Part 1]
DBH30	[Part 1]
DBH30D	[Part 1]
DBH30DP	[Part 1]
EM	[Part 1]
EOM5	[Part 1]
ERPM4	[Part 1]
GM1	[Part 1]
HO35	[Part 1] [Part 2]
MPS1	[Part 1]
MS8	[Part 1]
MS10	[Part 1]
MTV1	[Part 1] [Part 2]
OM1	[Part 1]
OM6	[Part 1]
OM7	[Part 1]
OM8	[Part 1] [Part 2]
OM11	[Part 1] [Part 2]
OM15, OM15C	[Part 1] [Part 2]
OM25	[Part 1] [Part 2]
RC1	[Part 1]
RC2	[Part 1]
RC4	[Part 1]
RM2	[Part 1]
RM4	[Part 1]
RPM5	[Part 1]
RSM7	[Part 1]
RSM7DC	[Part 1]
SWB20D	[Part 1]
TH6C, TH6P	[Part 1] [Part 2]
TH5, TH5-2KW	[Part 1] [Part 2]
TH5-150	[Part 1] [Part 2]
UM12	[Part 1]
VM1	[Part 1]
WB4, 7, 14, 20	[Part 1]
WB4D, 7D, 14D, 20D	[Part 1]
WT1	[Part 1]

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